IVA United

Privacy Policy

Last Updated: 15 Jan 2026

Welcome to IVA United. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and/or use our services, including travel package browsing, inquiries, and bookings. By accessing or using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

a. Personal Information

  • Name
  • Email address
  • Phone number
  • Address
  • Date of birth
  • Passport details (if required for travel bookings)
  • Payment information (via secure payment gateway)

b. Usage Data

  • IP address
  • Browser type & version
  • Device type
  • Pages visited
  • Time spent on site
  • Referring URLs
  • Cookies & analytics data

c. Travel & Booking Information

  • Destination preference
  • Travel dates
  • Number of travelers
  • Package selected
  • Booking history

d. Payment Information

Processed securely via third-party payment gateways. We do not store card or bank details.

2. How We Use Your Information

  • Processing inquiries & bookings
  • Customer support
  • Booking confirmations & updates
  • Marketing, promotions & offers
  • Personalized user experience
  • Website/app improvement
  • Analytics & performance monitoring
  • Legal compliance

3. Cookies & Tracking Technologies

We use cookies for session management, analytics (Google Analytics), marketing tools (Facebook Pixel), and preference storage. Users may disable cookies via browser settings.

4. Sharing & Disclosure

  • Travel suppliers & hotels
  • Payment gateways
  • Marketing & analytics tools
  • Third-party service providers
  • Government authorities (if required)
  • Legal & fraud prevention requests

5. Data Protection & Security

We implement encryption, secure servers, limited access controls, and PCI-DSS compliance. However, no online transmission is 100% secure.

6. Marketing & Communication

Users may opt-out of promotional communication at any time.

7. International Transfers

Data may be transferred internationally to fulfill bookings.

8. Children's Privacy

We do not knowingly collect data from children under 16.

9. Third-Party Links

We are not responsible for third-party privacy practices.

10. Data Retention

Data is retained only as required for legal, operational, and service purposes.

11. Your Rights

Users may request access, correction, deletion, portability, or withdrawal of consent.

12. Policy Updates

Updates will be posted with a revised date.